Enterprise Nation

A free resource to help you start
and grow your business at home

Business development

Win new work and keep customers happy.

Jan 1 2008

Caring for the customer
It costs twice as much to win a new customer than it does to keep an existing one. In short, it’s worth keeping your customers happy and have them coming back for more.
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Jan 1 2008

Turn customer feedback into positive action
Feedback from customers is good and to be encouraged. It will tell you what you’re doing right and possibly highlight areas for improvement.
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Jan 1 2008

Let your customers do the selling
The dream for all home business owners is to win new business through word of mouth referrals. One way to convert your customers to salespeople, is through testimonials.
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Jan 1 2008

Joining forces
Could you partner with another home business owner; on a project, event, or expansion, that will bring benefit to both parties?
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Jan 1 2008

Facing the competition
What would you do if you’ve been operating in a market without a competitor, and then one appears? Do you ignore it, suggest tie-ups, share expertise, or wage all out war?
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